Last Updated: May 21, 2025
Welcome to Aztra Bus Tickets. At Aztra (Pvt) Ltd ("Aztra," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our bus ticketing services.
By accessing or using our service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
We may collect personal information that you provide directly to us, including:
Contact information (such as name, email address, phone number)
Account information (such as login credentials)
Payment information (such as credit card details, billing address)
Travel preferences and booking history
Any other information you choose to provide
When you access or use our services, we may automatically collect information about you, including:
Log information (such as IP address, browser type, pages visited)
Device information (such as device ID, operating system)
Location information (with your consent)
Cookies and similar tracking technologies
We may use the information we collect for various purposes, including to:
Provide, maintain, and improve our services
Process and manage your bookings and payments
Send you confirmations, updates, and support messages
Personalize your experience and provide recommendations
Analyze usage patterns and improve our website
Protect against fraud and unauthorized transactions
Comply with legal obligations
We may share your personal information with:
Service providers: Companies that perform services on our behalf, such as payment processing, data analysis, and customer service
Business partners: Bus operators and travel service providers necessary to fulfill your bookings
Legal requirements: When required by applicable law, regulation, legal process, or governmental request
Business transfers: In connection with any merger, sale of company assets, financing, or acquisition
With your consent: For other purposes with your consent
You have several choices regarding the information you provide to us:
Account Information: You can update your account information by logging into your account settings
Marketing Communications: You can opt-out of receiving promotional emails by following the instructions in those emails
Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at:
Aztra (Pvt) Ltd
Email: contact@aztra.lk
Address: 1418C, Alawathugoda, Matale Road, Kandy, Sri Lanka